Условия за използване на услугата

For a food supplement store in Bulgaria, your Terms of Service (ToS) need to be more robust than a standard clothing store. Because you are selling ingestible products, you must include specific health disclaimers and mention your registration with the Bulgarian Food Safety Agency (BFSA/БАБХ).

Here is a compliant template you can use.

Recommended Terms of Service Text

Copy and paste this into the editor in your screenshot, replacing the bracketed info [like this] with your details.

Terms of Service

Last Updated: [Date]

Welcome to [Store Name]. These Terms of Service govern your use of our website and the purchase of our products. By accessing our site, you agree to these terms.

1. Business Information

This website is operated by Science Based Nutrition, registered in Bulgaria with UIC/EIK: 208257251. Our registered office is located at ul. Traiko Kitanchev 35, Burgas, Bulgaria.

  • We are a registered Food Business Operator with the Bulgarian Food Safety Agency (BFSA/БАБХ).

2. Health & Medical Disclaimer

  • Not Medical Advice: The information provided on this website, including text, graphics, and images, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

  • Consult Your Doctor: Always seek the advice of your physician or other qualified health provider before starting any new supplement, especially if you are pregnant, nursing, or have a medical condition.

  • Product Claims: Our products are food supplements and are not intended to treat, cure, or prevent any disease.

3. Product Accuracy & Availability

We strive to display the composition, allergens, and nutritional information of our supplements as accurately as possible in accordance with Regulation (EU) No 1169/2011. However, we do not warrant that product descriptions or other content are error-free.

4. Ordering & Pricing

  • All prices are in EUR (Euro) and include VAT unless stated otherwise.

  • We reserve the right to refuse any order you place with us.

  • In the event of a pricing error, we will contact you before processing the order.

5. Delivery & Risk

  • We deliver within Bulgaria using Speedy & Econt.

  • Ownership and risk of loss pass to you upon delivery of the products to the address provided.

  • Please ensure that someone is available to receive the package to maintain the storage integrity of the supplements.

6. Consumer Rights & Returns

Your rights to return products are governed by our Return and Refund Policy. Note that for hygiene and health protection reasons, sealed supplements that have been opened cannot be returned.

7. Limitation of Liability

Science Based Nutrition shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Our maximum liability to you for any product purchased shall be the amount paid for that product.

8. Governing Law

These terms are governed by the laws of the Republic of Bulgaria. Any disputes shall be subject to the exclusive jurisdiction of the Bulgarian courts.

9. Contact Information

Questions about the Terms of Service should be sent to us at sb_nutrition@yahoo.com.